Refund Policy
Unlock the Past And Explore Your Ride's Story With Our History Report Services
Introduction
At thevehiclerecords.com, we value your satisfaction with our services and products. We offer a flexible refund policy for your convenience. Eligibility for Refunds.
If you have purchased one of our special deals, such as the STARTUP package (report within 24–48 hours), INSTANT ELITE Package (report within the next 30 minutes), or PREMIUM Package (report within 6–12 hours) and encounter any issues or require adjustments with the Digital Product, please follow these guidelines:
1. Request Within 7 Days
You must contact our customer support team within 7 days of your purchase. You can reach out to us through our Live chat feature or via email.
Refund Conditions
We offer refunds under the following conditions:
- Inaccurate Information: If you find that the information provided in your report is inaccurate, we will address the issue promptly.
- Multiple Charges: If you notice multiple charges for the compilation of a single report, we will rectify the situation and refund the extra charges.
Our Commitment to Your Satisfaction
Your complete satisfaction with your shopping experience and the products you purchase from us is our top priority. If we make a mistake, we are dedicated to fixing it promptly. We will either replace a product or issue a refund if you are dissatisfied. It’s as simple as that!
Non-Refundable Complaints
Please note that any additional complaints beyond the specified refund conditions are non-refundable.
Contact Us
If you have any questions or need clarification regarding our refund policy, please do not hesitate to reach out to us via email at info@thevehiclerecords.com. We are here to assist you and ensure your satisfaction.